Top 3 Takeaways from 2023
Top 3 Takeaways from 2023
As healthcare foodservice operators gear up for 2024, it may be helpful to revisit some prominent industry topics from 2023. We’ve summarized a few below!
One of our proudest achievements this year was the launch of our new patient self-ordering solution: HS onTray!
Since every hospital patient is unique, a single ordering solution may not cover the entire population’s needs. Incorporate a blend of self-ordering and staff-assisted software to ensure accessibility and boost patient satisfaction.
Patients are not the only individuals who receive meals in a healthcare setting; their guests and caregivers must also refuel. Retail operators can leverage point-of-sale and online ordering systems to enhance efficiency and encourage on-site dining for all patrons.
Considering the “third place” nature of retail dining, operators should strive to make the experience as easy and comfortable as possible. For example, it may be wise to implement self-checkout kiosks so staff can spend less time waiting and more time recharging.
Bonus Q&A content: Hear from our knowledgeable staff regarding significant developments coming to our retail products in 2024!
Foodservice operators are well aware of labor shortages, which continue to challenge the healthcare industry in particular. To reunite their teams, operators may wish to revisit core values: human satisfaction, expense management, risk reduction, and operational performance.
Additionally, operators can glean powerful insights from conferences like AHF 2023, which promoted engagement, sustainability, and nutrition. With the latest trends in mind, operators can combat ongoing challenges like limited staff.