Elevate Hospital Retail With an Integrated POS System
Elevate Hospital Retail With an Integrated POS System
SUITEPOINT! POINT-OF-SALE (SP! POS)
SP! POS SNAPSHOT
RESPONSIBILITIES
Streamline retail services for staff and patrons
Promote on-premise dining
Capture retail revenue
PAIN POINTS SOLVED
Integration with foodservice software
Limited payment options
Poor forecasting
Data breaches
SP! POS HELPS YOU
Better connect food and retail services
Perform dynamic retail analysis through enterprise reports
Ensure fast throughput
Provide secure retail transactions
Retail foodservice is a booming area of a hospital, but retailers in this industry often lack a point-of-sale software system suitable for their environments. Such a system improves transaction processes and integrates with a back-of-the-house foodservice system, making forecasting and reporting less complicated and less costly. Without complete operational data, it is difficult to measure something meaningful, such as which menu items generate the most sales.
Retail foodservice is a booming area of a hospital, but retailers in this industry often lack a point of sale software system suitable for their environments. Such a system improves transaction processes and integrates with a back-of-the-house foodservice system, making forecasting and reporting less complicated and less costly. Without complete operational data, it is difficult to measure something meaningful, such as which menu items generate the most sales.
Consequently, a lack of data can negatively impact production, and food waste will affect an operation’s bottom line. What’s more, sustaining the additional servers and staff required to maintain several systems will also result in unnecessary spend. What can help a hospital is incorporating a fully integrated POS system into retail areas to benefit both retailer operators and patrons.
Consequently, a lack of data can negatively impact production, and food waste will affect an operation’s bottom line. What’s more, sustaining the additional servers and staff required to maintain several systems will also result in unnecessary spend. What can help a hospital is incorporating a fully integrated POS system into retail areas to benefit both retailer operators and patrons.
Designed especially for hospital retail operations, Computrition’s SuitePoint! POS system, enables retail operators to seamlessly:
INTEGRATE FOODSERVICE AND RETAIL DATA
GENERATE ENTERPRISE RETAIL REPORTS
OFFER PATRONS SEVERAL PAYMENT OPTIONS
INCORPORATE ONLINE RETAIL ORDERING
ENHANCE TRANSACTIONAL SECURITY
COMMUNICATE NUTRITIONAL DATA ON RECEIPTS
Streamline Retail Transactions
For retail environments, throughput can determine whether employees eat on-premises or go elsewhere. Considering their limited time for breaks, implementing features like payroll deduction will accelerate retail lines, and the ease of use for payments will drive sales and help create recurring customers. Whether you are checking out at the hospital cafeteria or gift shop, this POS system offers multiple payment options to make purchases more efficient. These options include cash, credit, discounts, coupons, declining balances, employee payroll deduction, and pay plans for splitting larger purchases over time.
To further enhance the retail experience, operators can provide staff with an online ordering solution for safe and efficient retail transactions to help employees stay fueled throughout their fast-paced workday. Additionally, retail account management and rewards features within the ordering system take the retail experience to the next level by encouraging onsite dining and elevating the retail service for customers. Since these components all share one database, any account and rewards information can be verified in SuitePoint!.
DYNAMIC REPORTING
Integration with a back-of-the-house software system allows retail operators to generate transaction reports of items sold and post-meal counts for smarter forecasting and tighter control of inventory.
Likewise, the robust reporting features available in SuitePoint! give retailers the tools to better analyze key areas of focus such as sales per meal period (identify peak times and staffing needs), sales per location (which areas are doing well or need improvement), popular payment types, top-selling items, and much more. Thereby providing retail staff with an essential business resource to assess operational performance and make data-driven decisions.
53% OF FOOD WASTE IS FROM OVERPRODUCTION.
Leanpath Food Waste Prevention
Protecting Patrons
With the retail and food & beverage industries making up the largest share of data breaches in North America, retail operations must prioritize effective credit card protection. Providing the highest level of security for all departments of a hospital, including retail services, is crucial. With a powerful hospital POS system, operators can safeguard patron information during retail transactions. Through endpoint encryption with Verifone, SuitePoint! protects confidential customer information to give both patrons and retail operators peace of mind when dining in-house.
Hospital-Wide Safety
While patient care is the top priority for hospitals, serving the dietary needs of hospital employees and guests is just as necessary. Prioritizing non-patient satisfaction also represents a significant revenue and customer service opportunity - an opportunity that only increases when hospital-wide satisfaction is considered.
With the prevalence of food allergies, retail operators must take a proactive approach to communicate all ingredients and allergen information whenever possible. SuitePoint! Point-of-Sale allows operators to easily add nutrient information to printed receipts as an additional safety measure to help patrons verify any dietary restrictions and food allergies prior to consumption.
system essentials
Browser-based application for dynamic retail management
Enterprise reporting for operation-wide analysis
User-friendly front end touch screen with customizable interface
Endpoint encryption with Verifone credit card processing
EMV pin and chip ready
Payment method variety: cash, credit, discounts, coupons, declining balance, employee payroll deduction, and pay plan
Nutrient information displayed on receipts and digital menu boards
Local data storage on register for stand-alone mode in case of network outage
Partnership with POS-X, robust hardware suitable for foodservice marketplace with 5-year warranty
Dedicated retail customer support team
optimized outcome
Improved data management
Increased line throughput
Reduced overproduction and waste
Encrypted customer information
Engaged and empowered patrons
Retail revenue generation
see it in action
Take a look at additional resources to find out how your hospital can optimize the retail environment with this integrated point-of-sale software solution, producing the highest levels of: