foodservice
information
technology

Upholding Data
Security Standards

Upholding Data Security Standards

it role

SNAPSHOT

RESPONSIBILITIES

Manage technical aspects of organization

Improve business operations

Regulate patient health information (PHI)

PAIN POINTS SOLVED

Maintain security for multiple vendors

Prevent system breaches

Replace and upgrade exisiting systems

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COMPUTRITION HELPS YOU

Securely integrate with electronic health records

Reduce vendor footprint with all-encompassing system

Advance goals of organization

Health information technology, or health IT, encompasses multiple technical aspects of healthcare - including foodservice. From managing electronic health records to running network assessments to integrating third-party technology into existing systems, information technology plays a vital role in helping healthcare organizations to operate effectively.

For food and nutrition services specifically, partnering with IT professionals to establish foodservice information technology is a must. As the first point of contact for all system and hardware interfaces, their work in the discovery and implementation of foodservice technology has a direct effect on improved outcomes and various department initiatives, such as:

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increased
efficiency

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patient
safety

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hospital-wide
satisfaction

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reduced
costs

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TECH BOOM DRIVEN
BY PATIENT DEMAND

With the ease of access to food-related information on the internet, Nutrition Services departments are now seeing a shift in the patient population. More and more, individuals want to be involved in their care, especially when staying at a hospital, where patients control very little. For them, technology is the vehicle in which they feel empowered, engaged, and educated to make informed decisions regarding their health. As a result, food service operators have a greater demand for stronger information technology in their daily workflows – most importantly, workflows directly involving patients.

“PATIENT FIRST” APPROACH

Offering patients access to information elevates the patient's hospital experience and increases their trust in the organization. However, it also creates multiple access points for healthcare IT to integrate and manage alongside existing systems. Every point, every vendor, and every solution causes a potential cybersecurity risk for IT professionals to assess. HIPAA is also another crucial aspect of food service software information technology, and any breach of the standards can be detrimental.

Food service IT must take a proactive approach to ensure that patient health information (PHI) is protected because, much like other industry goals that prioritize patient-centered care, data security standards must always keep patient safety at the forefront.

due to the array of needs in healthcare, hospital information systems integrate with more disparate solutions than any other industry. meaning more money, more maintenance, and more risk mitigation for it departments.

"collaboration between the functional area of nutrition services and the technical area of database administration reached a new level, paving the way towards more collaborative effort in the future and internally becoming better-connected."

Multicare Health System

INTEROPERABLE
AND UNSTOPPABLE

By utilizing one fully-integrated solution like Computrition, which prioritizes interoperability and secure data transfer, system analysts can not only integrate software into their HIS or EHR but also properly transfer information like admissions, diet orders, nourishments, and allergies to Computrition’s nutrition management system through an HL7 interface. With accurate linking, food and nutrition can confirm that patients select and receive the correct meals. Moreover, partnering with a solution that is HL7-compliant allows food service departments to advance their operations by also implementing interoperable mobile technology. Consequently, IT professionals acquire an opportunity to lead their organizations toward technical advancement without compromising data security standards.

ADDED VALUE
WITHOUT ADDED COSTS

Computrition’s all-encompassing food service solution reduces vendor footprint, both in the software and its associated hardware. Likewise, the integrated nature of our food service management, nutrition care, and retail point-of-sale solutions allow hospitals and health systems to use the same database, reducing the amount of maintenance and effort put forth by information technology staff.

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safety first features

SAFETY MEASURES HAVE BEEN CAREFULLY INCORPORATED INTO OUR PRODUCTS TO ENSURE MAXIMUM SECURITY AND CONTROL.

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single
sign-on

Fewer passwords and more security with system authentication through a site’s active directory

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HL7
interface

Real-time, unidirectional, HL7-compliant that interfaces with electronic health record system

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xchange
gateway

Middle-ware solution that allows data transfer to ancillary systems

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dataarc

ETL technology that processes non-PHI information for operational analysis

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suitepoint!
pos

Endpoint encryption that enhances patron credit card security

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account connect (available with SPOON)

Password-protected login that secures customer data

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dataarc


ETL technology that loads non-PHI information to an enterprise data warehouse for hospital data analytics

A blue icon of a cash register.

suitepoint!
pos

Endpoint encryption that enhances patron credit card security

A blue icon of a hand holding a mobile phone with small silhouette icons on the screen.

account connect (available with SPOON)

Password-protected login that secures customer data

see it in action!

Utilizing Computrition's comprehensive software solutions gives food service information technology the infrastructure to securely spearhead the advancement of health organizations in the following areas: