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HOSPITAL ROOM SERVICE SOFTWARE

WITH PATIENT BEDSIDE
ORDERING TECHNOLOGY

ROOM SERVICE CONNECT PLUS (RSC+)

ROOM SERVICE CONNECT (RSC)

RSC+ SNAPSHOT

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RESPONSIBILITIES

Efficiently manage on-demand meal orders

Ensure every patient receives a meal

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PAIN POINTS SOLVED

Identify patients who have not ordered

Centralize call center for multiple sites​

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RSC+ HELPS YOU

Enhance level of customer service

Streamline overall meal ordering process

Take guest meal orders

boost patient safety and satisfaction

Implementing an effective hospital room service program in healthcare involves time, talent, and technology. This begins by equipping hospital food and nutrition services with room service software that will drive operational efficiency. As a result of automation, your staff will be prepared to take patient meal orders in a way that ensures safety and produces high satisfaction scores!

Suitable for every healthcare foodservice environment, Computrition’s Room Service Connect Plus provides versatility in taking patient and guest meal requests through bedside ordering or a call center. This web-based solution enables operators to ensure every patient receives a meal and easily identify any that have not yet placed an order. Additionally,  foodservice departments can offer a wider variety of menu options using hospital room service software, giving your patients broader meal choices!

A call center representative holds her headset as she looks at a computer screen showing data from hospital room service software.
Bedside and call center meal ordering with Room Service Connect

multiple sites, multiple orders – one call center

Your hospital may be one of several sites within a healthcare system that offers an on-demand room service program. So, if you are managing a multi-site operation, Room Service Connect Plus allows you to take all meal orders from a centralized call center by easily switching from one site schema to another within seconds. Now that’s streamlining!

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Having likes, dislikes, and allergies in the newest version of Room Service Connect helps the call center team safely and efficiently record and view allergies. The ability to record staff notes in Room Service Connect facilitates communication to and from the facility staff, including clinical dietitians.

HCA

system essentials

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Schedule deliveries and order guest trays

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Take meal orders at patient bedside or through a call center

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View patient preferences, including likes, dislikes, and allergies (LDAs)

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Monitor meal nutrient limit as items are added to the order

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Save patient lists to reuse for meal entries

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View tray delivery status via Tray Delivery Dashboard (through Tray inMotion Elite)

OPTIMIZED OUTCOMES

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Centralize meal ordering for a single hospital or multi-site operation

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Increase patient-staff interaction and improve satisfaction scores

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Significantly expedite the meal selection process

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Determine the patients who haven't ordered their meal(s) and take their selections

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Take guest tray orders and increase revenue

see it in action

Take a look at additional resources to find out how your hospital can benefit by
room service software with patient bedside ordering technology – producing the highest levels of:

Take a look at additional resources to find out how your hospital can benefit by room service software with patient bedside ordering technology – producing the highest levels of: