Healthcare Retail
Dining Operators
Redefining Hospital Retail FoodService
retail
SNAPSHOT
RESPONSIBILITIES
Advance the overall retail
experience
Capture retail revenue
PAIN POINTS SOLVED
Deficiency of integrated hospital
retail solutions
Streamline hospital café
processes
COMPUTRITION HELPS YOU
Engage new and repeat
customers
Provide reporting for operational
analysis
RESPONSIBILITIES
Advance the overall retail experience
Capture retail revenue
PAIN POINTS SOLVED
Deficiency of integrated hospital retail solutions
Streamline hospital café processes
COMPUTRITION
HELPS YOU
Engage new and repeat customers
Provide reporting for operational analysis
In healthcare foodservice, it’s important to consider the fact that the patient population is not the only segment that needs to be well-nourished. Surprisingly, industry trends indicate there are more retail meals served in hospitals than patient meals, proving a growing opportunity to enhance non-patient dining services.
Considering that most staff work long shifts, and many guests often visit patients for several hours, there is enough reason for hospital retail foodservice operators to invest in the expansion of onsite dining services with nutritious meal offerings. Consequently, advancing hospital café operations has become a meaningful way of supporting health and wellness initiatives. Not to mention, it keeps patrons in-house and creates an emerging source of added revenue for the healthcare industry!
By partnering with Computrition, healthcare retail dining operators are equipped with integrated solutions that help:
Offer special deals and discounts through
Provide retail customers with
ordering
Display attractive menus via dynamic
Accept alternative payment options with
"We increased our revenue about 30% in the retail and customers are happy with the speedy checkout."
HCA
Hospital Foodies
With an increasing interest in nutritious food, we are seeing more hospital dining venues transforming into modern cafés and full-service restaurants that are led by trained executive chefs who create value-based made-to-order meals.
Today’s hospital retail dining areas are comparable to popular food courts, comprised of employee and guest satisfiers such as grill stations, in-house bakeries, and ethnically diverse options. Retail foodservices are also being more intentional about factoring in choices for special diets, such as vegetarian and gluten-free, during menu planning.
Additionally, hospital café operations are a great platform to spearhead sustainable processes for their surrounding communities. From planting rooftop gardens to using locally sourced produce and even offering educational cooking classes, hospitals are working hard to redefine the quality of hospital food.
Customer Satisfaction + Retention
As these initiatives drive retail traffic, hospital retail foodservice departments must be ready to handle a growing retail operation. More customers mean longer lines and increased transactions. Retailers need to have a plan to efficiently manage throughput while providing satisfying food options through conveniently accessible resources.
Implementing integrated technology that is uniquely designed for the retail environment not only streamlines the overall point-of-sale experience but also helps generate interest among new patrons, while nurturing regular customers.
What’s more, with the reporting functionality of automation, retailers can analyze customer buying patterns and modify menus accordingly to ensure healthcare retail dining continually thrives!
“Nutrient information provided to retail customers facilitates smarter lifestyle decisions.”
Intermountain Healthcare
see it in action!
As you can see, automating your hospital retail foodservice operation makes a difference - producing
the highest levels of:
As you can see, automating your hospital retail foodservice operation makes a difference - producing the highest levels of:
