Empower staff to self-manage their charge accounts (i.e., declining balance, payroll deduct, etc.)
Incentivize loyal patrons
IMPROVE THE RETAIL EXPERIENCE
Retail operators have several key objectives to uphold as they manage a thriving operation, and the most prominent entails providing a quality retail experience while maintaining profitability. As the retail landscape adapts to various changes to ensure patron safety and improve efficiency, so does the point-of-sale process. Although in-person transactions are the most common, demand for contactless options – especially during times of public health concerns – has steadily increased over the years. For that reason, healthcare retailers are expanding their point-of-sale resources to include online food ordering system.
CONTACTLESS ORDERING + MOBILE PAYMENT
With SPOON (SuitePoint! Online Ordering Now), retail services can provide patrons with the flexibility to view menus from participating retail locations, place orders for the current meal period or schedule in advance, and pay for meals using a smartphone, tablet, or desktop. SPOON’s interactive ordering software allows patrons to customize item quantity, add special notes, and view a recap of their final selections before making a cashless payment. Additionally, customers will receive an order confirmation with the estimated time of pick-up. That’s not all – this comprehensive online food ordering system also encompasses retail account management and loyalty program components!
QUICK + SAFE TRANSACTIONS
When it comes to retail management, charge accounts like payroll deduction, gift cards, and declining balances are great employee benefits (and with good reason!). Whether it’s an in-person or contactless transaction, having cashless payment software makes a difference. With SPOON, users can easily purchase items online with a variety of payment options — for healthcare staff, that means less time waiting in line and more time caring for patients. Additionally, employees can securely manage their accounts using the Account Connect feature from any mobile device or PC browser.
REWARD OUR HEALTHCARE HEROES
Having a robust retail account management system makes offering a hospital retail rewards program effortless! These incentive resources equip retail operators with a way to elevate employee satisfaction by rewarding them based on the frequency of their purchases and types of choices (such as healthy selections). SPOON’s customer loyalty program feature allows users to conveniently view and manage their reward point progress, available rewards accrued, reward expiration dates, and history of rewards via a wide range of smartphone devices without the hassle of downloading additional applications.
REGISTER ACCOUNT
EARN POINTS
TRACK REWARDS
REDEEM REWARDS
VIEW POINTS
MANAGE REWARDS
So, get ready to scoop up profits with this retail revenue booster because it will help you increase existing customer participation and draw new customers!
system essentials
Interactive online food ordering enables order customizations and processes cashless payments
Order food for current meal period or in advance for that calendar day
Staff can access mobile ordering from the organization's network
Password-protected login with customer data encryption
Offer a loyalty program for on-site retail locations
Retail account management for billing; declining balance; payroll deduction/pay plans; standard; special; and gift cards
Add payroll terms and conditions acceptance to the enrollment process
OPTIMIZED OUTCOMES
Contactless ordering enhances point-of-sale safety and efficiency
Empowers users to self-manage their personal charge accounts
Maximizes throughput by decreasing slowness at checkout lines
Incentivize customers while enhancing brand awareness
see it in action
Take a look at additional resources to find out how an online food ordering system will optimize your retail locations – producing the highest levels of:
Take a look at additional resources to find out how an online food ordering system will optimize your retail locations – producing the highest levels of: