An icon of a hand holding a mobile phone. There is an encircled fork and knife on the screen.

ONLINE FOOD ORDERING SYSTEM

CASHLESS PAYMENT SOFTWARE
FOR RETAIL FOOD SERVICE

CASHLESS PAYMENT SOFTWARE
FOR RETAIL FOOD SERVICE

SPOON (SUITEPOINT! ONLINE ORDERING NOW)

SPOON SNAPSHOT

RESPONSIBILITIES

Provide an efficient point-of-sale experience

Maintain a safe retail operation

Generate retail revenue

PAIN POINTS SOLVED

Offer employees online ordering options

Accept cashless payments

Encourage staff to dine on-site

SPOON HELPS YOU

Provide contactless food ordering

Empower staff to self-manage their charge accounts (i.e., declining balance, payroll deduct, etc.)

Incentivize loyal patrons

IMPROVE THE RETAIL EXPERIENCE

Retail operators have several key objectives to uphold as they manage a thriving operation, and the most prominent entails providing a quality retail experience while maintaining profitability. As the retail landscape adapts to various changes to ensure patron safety and improve efficiency, so does the point-of-sale process. Although in-person transactions are the most common, demand for contactless options – especially during times of public health concerns – has steadily increased over the years. For that reason, healthcare retailers are expanding their point-of-sale resources to include online food ordering system.

retail bag and beverage for order pick-up
A man wearing a gray cardigan looks at a laptop screen as he holds up a credit card and smiles.

CONTACTLESS ORDERING + MOBILE PAYMENT

With SPOON (SuitePoint! Online Ordering Now), retail services can provide patrons with the flexibility to view menus from participating retail locations, place orders for the current meal period or schedule in advance, and pay for meals using a smartphone, tablet, or desktop. SPOON’s interactive ordering software allows patrons to customize item quantity, add special notes, and view a recap of their final selections before making a cashless payment. Additionally, customers will receive an order confirmation with the estimated time of pick-up. That’s not all – this comprehensive online food ordering system also encompasses retail account management and loyalty program components!

QUICK + SAFE TRANSACTIONS

When it comes to retail management, charge accounts like payroll deduction, gift cards, and declining balances are great employee benefits (and with good reason!). Whether it’s an in-person or contactless transaction, having cashless payment software makes a difference. With SPOON, users can easily purchase items online with a variety of payment options — for healthcare staff, that means less time waiting in line and more time caring for patients. Additionally, employees can securely manage their accounts using the Account Connect feature from any mobile device or PC browser.

online meal ordering desktop and tablet screens
professional woman looking at smartphone

REWARD OUR HEALTHCARE HEROES

Having a robust retail account management system makes offering a hospital retail rewards program effortless! These incentive resources equip retail operators with a way to elevate employee satisfaction by rewarding them based on the frequency of their purchases and types of choices (such as healthy selections). SPOON’s customer loyalty program feature allows users to conveniently view and manage their reward point progress, available rewards accrued, reward expiration dates, and history of rewards via a wide range of smartphone devices without the hassle of downloading additional applications.

REGISTER
ACCOUNT

A multicolored icon of a jar with a few coins. One has a dollar sign.EARN
POINTS

TRACK
REWARDS

REDEEM
REWARDS

VIEW
POINTS

MANAGE
REWARDS

So, get ready to scoop up profits with this retail revenue booster because it will help you increase existing customer participation and draw new customers!

system essentials

A blue icon of a mobile phone with arrows pointing to/from the screen.

Interactive online food ordering enables order customizations and processes cashless payments

A blue icon of a clock surrounded by arrows turning in a clockwise motion.

Order food for current meal period or in advance for that calendar day

A blue icon of a hand holding a mobile phone.

Staff can access mobile ordering from the organization's network

A blue icon of a lock.

Password-protected login with customer data encryption

A blue icon of a person pointing to a stall with goods for sale.

Offer a loyalty program for on-site retail locations

A blue icon of a hand holding a credit card.

Retail account management for billing; declining balance; payroll deduction/pay plans; standard; special; and gift cards

A blue icon of a scroll of paper with a checkmark.

Add payroll terms and conditions acceptance to the enrollment process

OPTIMIZED OUTCOMES

A blue icon of a shield emblazoned with a checkmark.

Contactless ordering enhances point-of-sale safety and efficiency

A blue icon of a finger tapping a tablet.

Mobile-friendly application facilitates on-the-go account management

A blue icon of a person working on a computer underneath a speech bubble with a checkmark.

Empowers users to self-manage their personal charge accounts

A blue icon of a clock surrounded by arrows turning in a clockwise motion.

Maximizes throughput by decreasing slowness at checkout lines

A blue icon of a group of people beneath a speech bubble.

Incentivize customers while enhancing brand awareness

see it in action

Take a look at additional resources to find out how an online food ordering system will optimize your retail locations – producing the highest levels of:

Take a look at additional resources to find out how an online food ordering system will optimize your retail locations – producing the highest levels of: