hospital nutrition
services software

THE NEED FOR NUTRITION SERVICES AUTOMATION

THE NEED FOR NUTRITION SERVICES AUTOMATION

THE NEED FOR NUTRITION SERVICES AUTOMATION

NUTRITION CARE MANAGEMENT (NCM)

NCM SNAPSHOT

 

RESPONSIBILITIES

Streamline nutrition services processes

Ensure patients are properly nourished

Deliver optimal dining experience

 

PAIN POINTS SOLVED

Lack real-time patient information

Detect diet order conflicts

Identify malnutrition

 

 

NCM HELPS YOU

Automate manual processes

Boost patient satisfaction scores

Maintain patient safety

 

When it comes to nourishing a large patient population, Patient Nutrition professionals know firsthand about the prevalence of food allergies and diet order changes. Without preventive measures in place, food allergy conflicts and diet order errors can arise, causing harmful reactions or even fatal outcomes. Due to the inaccuracy of manual processes, Nutrition Services is more vulnerable to unintentionally placing patients at serious risk. Since patient safety and satisfaction are priorities for every hospital, nutrition services software is essential.

Consequently, nutrition services automation through Computrition’s NCM solution
equips your operation to:

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ACCURATE REAL-TIME DATA WITH
ELECTRONIC PATIENT CARDEX

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ENSURE FOOD COMPLIES WITH
PATIENT PREFERENCES AND DIETS ORDERS

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OFFER A VARIETY OF
MEAL ORDERING OPTIONS

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INCREASE PATIENT-STAFF
INTERACTION

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CONTROL FOOD WASTE THROUGH
IMPROVED FOOD DISTRIBUTION

male patient is wearing a hospital gown, eating a meal in bed. The hospital uses nutrition services software.

ADVANCED INTEGRATION = STREAMLINED WORKFLOW​

By implementing NCM, Nutrition Services departments can integrate with their electronic health record (EHR). This automation enables secure communication of vital patient information, such as admission status, diet orders, and food allergies. Additionally, by using emerging mobile technologies that can interface with NCM, staff can directly and efficiently input patient data into the system at the bedside.

ACCURATELY MANAGING
THERAPEUTIC DIETS

How a hospital or health system manages patient nutrition has a significant impact on patient safety. For example, having food preferences and allergies electronically recorded through nutrition software solutions prevents staff from selecting food items that are not appropriate for the patient’s diet. With NCM’s SmartSubstitutions technology, appropriate recipes are automatically chosen as substitutes for any food items not allowed on the patient’s menu due to an allergy, diet restriction, or dislike – minimizing any potential risks of conflict.

Furthermore, NCM has an alert monitor feature that notifies Nutrition Services and call center staff when any change has occurred with a patient that requires attention. Knowing about new admissions, diet order changes, or room transfers helps your staff to be proactive versus reactive!

"AS WITH ANY PATIENT CARE FACILITY, PATIENT SAFETY IS A PRIORITY FOR OUR ORGANIZATION. WITH COMPUTRITION'S NCM MODULE, WE WERE ABLE TO BUILD A COMPREHENSIVE ALLERGEN LIST AND EFFICIENTLY LINK ALLERGENS TO ITEMS AS APPROPRIATE."


Concord Hospital, NH

“FIRST AND FOREMOST, OUR FOCUS IS ON THE PATIENT…IT'S ALL ABOUT THE PATIENT AND THEIR EXPERIENCE.”

HCA TriStar Division

ELEVATING THE PATIENT’S EXPERIENCE

Although NCM can print quality menus, paper menus in hospitals are used less frequently, and elevating the meal ordering process with nutrition services automation helps hospitals to be sustainable and cost-effective. Incorporating supplemental technology that can offer a room service program through a call center, bedside meal ordering, menu selection, and tracking the tray delivery process have all become the latest trends in advanced patient care. Giving the patient control of their dining experience allows them to order what they want to eat, when they want to eat, boosting satisfaction scores while eliminating food waste!

Furthermore, NCM has an alert monitor feature that notifies Nutrition Services and call center staff when any change has occurred with a patient that requires attention. Knowing about new admissions, diet order changes, or room transfers helps your staff to be proactive versus reactive!

Helping to Identify
and Treat Malnutrition

Malnutrition continues to be an ongoing challenge. Implementing NCM enables Patient Nutrition professionals to properly screen and assess patients’ weight and intake to help identify the presence of malnutrition. Having a means to identify malnutrition not only enhances patient care but supports hospital reimbursements when adequately diagnosed and coded.

Using a healthcare nutrition software system equips operations with the ability to offer patient meals tailored to their specific diets. As a result, automation provides opportunities to educate and encourage patients about making healthy meal choices based on their unique nutrient needs.

system essentials

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Immediately access patient
information via an
electronic cardex

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Automate patient
nourishment management

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Generate meal tickets
customized to patient
selections and preferences

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Track acuity levels
and schedule patient visits

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Tally menus easily with a
click of a mouse

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Tally menus easily with a click of a mouse

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Track and report patient
weight gain/loss

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Menu correction for
food/drug interactions

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Track diet order history

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Ensure that patients are never
served food that they dislike,
are allergic to, or that are
inappropriate for their diet order

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Ensure that patients are never served food that they dislike, are allergic to, or that are inappropriate for their diet order

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Enable automatic patient
menu substitutions and
menu corrections for
diabetic/renal exchanges

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Allow patient bedside
screening and menu
selections

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Seamlessly transmit patient
information into the system
with HL7-compliant ADT/diet
order interfaces

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Seamlessly transmit patient information into the system with HL7-compliant ADT/diet order interfaces

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Generate print shop quality
menus showing patient names
and diet orders with restricted
items already removed

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Generate print shop quality menus showing patient names and diet orders with restricted items already removed

optimized outcome

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Redirect staff resources
due to the elimination
of manual processes

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Decrease supply costs

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Boost patient
satisfaction scores

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Optimize patient safety

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Identify and treat malnutrition
and obtain reimbursements

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Increase staff-patient
interaction time

Increase revenue due to careful
cost tracking of enteral formulas

Increase revenue due to careful cost tracking of enteral formulas

see it in action

Take a look at additional resources to find out how healthcare nutrition software will
streamline your nutrition services operation - producing the highest levels of:

Take a look at additional resources to find out how healthcare nutrition software will streamline your nutrition services operation - producing the highest levels of: