hospital nutrition
services software
THE NEED FOR NUTRITION SERVICES AUTOMATION
THE NEED FOR NUTRITION SERVICES AUTOMATION
THE NEED FOR NUTRITION SERVICES AUTOMATION
NUTRITION CARE MANAGEMENT (NCM)
NCM SNAPSHOT
RESPONSIBILITIES
Streamline nutrition services processes
Ensure patients are properly nourished
Deliver optimal dining experience
PAIN POINTS SOLVED
Lack real-time patient information
Detect diet order conflicts
Identify malnutrition
NCM HELPS YOU
Automate manual processes
Boost patient satisfaction scores
Maintain patient safety
When it comes to nourishing a large patient population, Patient Nutrition professionals know firsthand about the prevalence of food allergies and diet order changes. Without preventive measures in place, food allergy conflicts and diet order errors can arise, causing harmful reactions or even fatal outcomes. Due to the inaccuracy of manual processes, Nutrition Services is more vulnerable to unintentionally placing patients at serious risk. Since patient safety and satisfaction are priorities for every hospital, nutrition services software is essential.
Consequently, nutrition services automation through Computrition’s NCM solution
equips your operation to:
ACCURATE REAL-TIME DATA WITH
ELECTRONIC PATIENT CARDEX
ENSURE FOOD COMPLIES WITH
PATIENT PREFERENCES AND DIETS ORDERS
OFFER A VARIETY OF
MEAL ORDERING OPTIONS
INCREASE PATIENT-STAFF
INTERACTION
CONTROL FOOD WASTE THROUGH
IMPROVED FOOD DISTRIBUTION
ADVANCED INTEGRATION = STREAMLINED WORKFLOW
By implementing NCM, Nutrition Services departments can integrate with their electronic health record (EHR). This automation enables secure communication of vital patient information, such as admission status, diet orders, and food allergies. Additionally, by using emerging mobile technologies that can interface with NCM, staff can directly and efficiently input patient data into the system at the bedside.
ACCURATELY MANAGING
THERAPEUTIC DIETS
How a hospital or health system manages patient nutrition has a significant impact on patient safety. For example, having food preferences and allergies electronically recorded through nutrition software solutions prevents staff from selecting food items that are not appropriate for the patient’s diet. With NCM’s SmartSubstitutions technology, appropriate recipes are automatically chosen as substitutes for any food items not allowed on the patient’s menu due to an allergy, diet restriction, or dislike – minimizing any potential risks of conflict.
Furthermore, NCM has an alert monitor feature that notifies Nutrition Services and call center staff when any change has occurred with a patient that requires attention. Knowing about new admissions, diet order changes, or room transfers helps your staff to be proactive versus reactive!
"AS WITH ANY PATIENT CARE FACILITY, PATIENT SAFETY IS A PRIORITY FOR OUR ORGANIZATION. WITH COMPUTRITION'S NCM MODULE, WE WERE ABLE TO BUILD A COMPREHENSIVE ALLERGEN LIST AND EFFICIENTLY LINK ALLERGENS TO ITEMS AS APPROPRIATE."
Concord Hospital, NH
“FIRST AND FOREMOST, OUR FOCUS IS ON THE PATIENT…IT'S ALL ABOUT THE PATIENT AND THEIR EXPERIENCE.”
HCA TriStar Division
ELEVATING THE PATIENT’S EXPERIENCE
Although NCM can print quality menus, paper menus in hospitals are used less frequently, and elevating the meal ordering process with nutrition services automation helps hospitals to be sustainable and cost-effective. Incorporating supplemental technology that can offer a room service program through a call center, staff assisted or patient self-ordering, menu selection, and tracking the tray delivery process have all become the latest trends in advanced patient care. Giving the patient control of their dining experience allows them to order what they want to eat, when they want to eat, boosting satisfaction scores while eliminating food waste!
Furthermore, NCM has an alert monitor feature that notifies Nutrition Services and call center staff when any change has occurred with a patient that requires attention. Knowing about new admissions, diet order changes, or room transfers helps your staff to be proactive versus reactive!
Helping to Identify
and Treat Malnutrition
Malnutrition continues to be an ongoing challenge. Implementing NCM enables Patient Nutrition professionals to properly screen and assess patients’ weight and intake to help identify the presence of malnutrition. Having a means to identify malnutrition not only enhances patient care but supports hospital reimbursements when adequately diagnosed and coded.
Using a healthcare nutrition software system equips operations with the ability to offer patient meals tailored to their specific diets. As a result, automation provides opportunities to educate and encourage patients about making healthy meal choices based on their unique nutrient needs.
system essentials
Immediately access patient
information via an
electronic cardex
Automate patient
nourishment management
Generate meal tickets
customized to patient
selections and preferences
Track acuity levels
and schedule patient visits
Tally menus easily with a
click of a mouse
Tally menus easily with a click of a mouse
Track and report patient
weight gain/loss
Menu correction for
food/drug interactions
Track diet order history
Ensure that patients are never
served food that they dislike,
are allergic to, or that are
inappropriate for their diet order
Ensure that patients are never served food that they dislike, are allergic to, or that are inappropriate for their diet order
Enable automatic patient
menu substitutions and
menu corrections for
diabetic/renal exchanges
Allow patient bedside
screening and menu
selections
Seamlessly transmit patient
information into the system
with HL7-compliant ADT/diet
order interfaces
Seamlessly transmit patient information into the system with HL7-compliant ADT/diet order interfaces
Generate print shop quality
menus showing patient names
and diet orders with restricted
items already removed
Generate print shop quality menus showing patient names and diet orders with restricted items already removed
optimized outcome
Redirect staff resources
due to the elimination
of manual processes
Decrease supply costs
Boost patient
satisfaction scores
Optimize patient safety
Identify and treat malnutrition
and obtain reimbursements
Increase staff-patient
interaction time
Increase revenue due to careful
cost tracking of enteral formulas
Increase revenue due to careful cost tracking of enteral formulas
see it in action
Take a look at additional resources to find out how healthcare nutrition software will
streamline your nutrition services operation - producing the highest levels of:
Take a look at additional resources to find out how healthcare nutrition software will streamline your nutrition services operation - producing the highest levels of:
