Interoperability Between Computrition and TeleHealth Services Support Ongoing Patient Engagement Initiatives
FOR IMMEDIATE RELEASE
July 11, 2018 – Los Angeles, CA – Computrition and TeleHealth Services, a current third-party partner, recently certified the interoperability of their systems. Based on this integration, Computrition’s TouchPoint Dining solution, an add-on module of the Nutrition Care Management (NCM) system, will deliver a two-way communication between NCM and TeleHealth’s SmarTigr system.
TeleHealth’s SmarTigr is an interactive patient engagement system that incorporates the hospital room television for displaying information and an integrated pillow speaker (hospital-grade remote control) as a navigational tool for making selections. The unique fusion of these systems allows patients to view diet-specific menu items communicated from NCM on the in-room TV and easily place their own meal orders in advance using a pillow speaker.
Empowering patients to have more control of their meal ordering helps improve the overall patient experience at the point of care and reduces the need for staff to manually take meal orders. While making meal selections, the patients may also view valuable nutrient information for each menu item and the entire meal, providing staff with educational opportunities to assist patients in learning how to manage their diets more effectively.
Interoperability between Computrition’s and TeleHealth Services’ interactive systems is intended to support hospital nutrition services to continually personalize the entire meal ordering process while streamlining workflows. Ultimately, hospitals benefit by implementing this type of integrated patient-centric initiative because it can contribute towards improved patient satisfaction scores, increased reimbursements and better cost efficiencies.
Computrition, Inc. is a leading provider of fully-integrated foodservice, nutrition services, and retail solutions. With customers throughout the United States, Canada, and worldwide, Computrition is committed to Hospitality Enterprise Resource Optimization (HERO), an enterprise software product category that leverages automation and mobile capabilities to help organizations ensure dollars invested in food and nutrition services, and resources allocated, result in the most optimized financial result. Staffed by dietitians, former foodservice directors, business and service professionals and certified technical specialists, Computrition possesses the expertise necessary to deliver the highest quality products and services with a focus on customer satisfaction, employee fulfillment, and profitability in the healthcare and military industries. For more information about Computrition, please visit www.computrition.com.
About TeleHealth Services
TeleHealth Services is driven to enhance the patient experience and positively impact health outcomes across the continuum of care using innovative patient engagement and audiovisual technologies. With 60+ years of patient-centered expertise and 2,500+ healthcare clients, the company designs and delivers turnkey solutions that increase patient satisfaction, improve quality of care, and maximize clinical and operational efficiencies. TeleHealth recently introduced the first and only interactive patient engagement and education system driven by artificial intelligence. TeleHealth is a division of Telerent Leasing Corporation (TLC). TLC creates unparalleled customer experiences in the use of collaborative communication solutions serving the healthcare market through TeleHealth Services; the corporate market through Avidex Industries; and the public and education markets through Digital Networks Group. For more information about TeleHealth Services, please visit www.telehealth.com.