Customer Care

Our Services

We're Here For You

Jenny Cox, Account Relationship Management
Robert Vanian, VP of Support Services
Jordan Timmons, Manager of Implementation Specialists

Professional Services

Computrition offers a wide array of services to streamline the implementation process and ensure the success of a project, which entails effective project management and quality training.

Project Management Services

  • Dedicated Project Manager
  • Project Meeting Minutes
  • Operational Transition Plan
  • Customized Project Timeline
  • Reporting Project Performance
Person standing with a check mark under arm in front of a large calendar with check marks on a couple of the days

Training Services

  • Dedicated Implementation Specialist
  • Interactive Virtual Learning
  • Customized On-Site Workshops
  • Step-by-Step Workflow Documentation
  • Practice-Driven Post-Session Quizzes
Person sitting with a laptop at the left of a monitor screen, one person at the top of the screen and one standing to the right with a wrench in his hand The monitor has a gear in the middle of the screen.

Account Relationship Management

The ARM team has one goal in mind: to ensure every customer enjoys a seamless and rewarding automation experience. To aid you on your automation journey, we offer the following services:

Business Reviews

Customer Portal

Annual ARM Consult

Demos

User Conferences

Monthly Newsletter

Explore Virtual User Conferences

Meet the ARM Team

Ali Berry

Account Relationship Manager

Courtney Harris

Sr. Account Relationship Manager

Erick Hankinson

Sr. Account Relationship Manager

Holly Illions

Sr. Account Relationship Manager

Jenny Cox

Director of Account Relationship Management

Leanne Kolbe

Account Relationship Manager & Marketing Advisor

Headshot of Lindsey Kyrimis, Account Relationship Manager & Data Advisor.

Lindsey Kyrimis

Account Relationship Manager & Data Advisor

Support Services

Our four service-oriented Support teams provide gold standard support for all Technical and Application inquiries.

  • Application Support

  • Oracle DBA

  • Retail Point-of-Sale

  • Title

    Technical/Interface

One person in an application window hands a file to a person in a different application window.

  • Dedicated Support Line

  • Standard & Extended
    Support Options

  • Customer Support Site

  • Service-Oriented Individuals

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