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Patient
Self-Ordering Software for Hospitals

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A patient in their bed ordering a meal on their phone with HS onTray.

Why Self-Ordering Improves Patient Dining Experience

Technology is transforming how we access care, and hospital meal ordering is no exception. That’s why forward-thinking healthcare facilities are leveraging patient self-ordering software into their foodservice operations—delivering quality and satisfaction one meal at a time.

How Self-Ordering Transforms
Hospital Meal Service

HS onTray streamlines hospital foodservice and improves efficiency, satisfaction, and safety.

Contactless Ordering

Patients use smartphones or tablets to place meals anytime, reducing wait times and minimizing staff contact.

Personalized Accuracy

Menu options automatically follow prescribed diets, allergies, and nutrition requirements, reducing errors and improving patient satisfaction.

Operational Productivity

Short-staffed hospital departments save time as patients self-order, allowing caregivers to focus on other critical tasks.

Enhanced Safety

Built-in menu item category limits prevent over-ordering, supporting nutrition compliance.

Core Features of Mobile Self-Ordering for Patients

  • Compatible with traditional
    and room service styles.

  • Tracks nutrient limits to ensure
    diet order compliance.

  • Offers menu images alongside customization of logos, nutrients,
    and item names.

A screenshot of a Lunch menu in HS onTray.

  • Enables ordering meals in advance for the current and next day.

  • Runs in a web browser, no app downloads or accounts needed.

  • Supports Android smartphones
    and Apple iPhones and iPads.

A screenshot of a Lunch menu in HS onTray.

  • Compatible with traditional
    and room service styles

  • Tracks nutrient limits to ensure
    diet order compliance

  • Offers menu images alongside customization
    of logos, nutrients, and item names

  • Order meals in advance for
    the current and next day

  • Runs in a web browser, no app downloads or accounts needed

  • Supports Android smartphones
    and Apple iPhones and iPads

A screenshot of Lunch selections in HS onTray.

From seamless ordering to timely delivery, every detail matters. After all, food is more than just nutrition—it’s a source of comfort, a connection to home, and a moment of joy.

I love how it’s so intuitive. It’s so clean looking. It looks better than half of those restaurant apps.

Shannon Perrett, RD, Manager, Pomona Valley Hospital Medical Center, Clinical Nutrition