Offer Safe, Efficient, and Profitable Online Ordering
Delivering a seamless customer experience while maintaining profitability is a top priority for every retail operator. SPOON (SuitePoint! Online Ordering Now) empowers retailers to expand point-of-sale capabilities and enable convenient and contactless transactions.
How Can Retailers Enhance the Customer Experience?
Drive customer satisfaction and loyalty with mobile ordering, self-managed accounts, and reward programs.
Promote
Accept mobile orders and cashless payments to encourage on-premises dining.
Protect
Maintain safe, contactless retail operations.
Empower
Allow staff to manage payroll deduction, gift cards, and declining balance accounts.
Incentivize
Reward customers with loyalty programs to drive repeat visits.
Streamline Ordering and Secure Transactions
View menus from participating retail locations
Place orders for the current meal period or schedule in advance
Offers password-protected login with customer data encryption
Add payroll terms and conditions acceptance to the enrollment process
Provides order confirmations with the estimated time of pick-up
Track and manage reward points, accrued benefits, and expiration dates
Stay ahead of the curve and scoop up the profits with SPOON’s interactive online food ordering software – a smarter, safer way to serve your customers.
By using SuitePoint! and SPOON, I was able to analyze staff wait times in the cafeteria, inventory, and the closed loop. Those insights helped me prove a cost savings in the future.
Mindy Coolman, Food Service Director, Children’s Nebraska
From the Blog
Hospital Dining Reimagined
Modern hospitals are elevating their menus with fresh, restaurant-style meals, expanding beyond patients to serve staff and visitors—signaling a wider focus on wellness and quality service.
