Seamless, Profitable, Contactless Retail
Delivering a seamless customer experience while maintaining profitability is a top priority for every retail operator. As retail services evolve to meet new demands for efficiency and safety, the need to expand point-of-sale capabilities has never been greater. SPOON (SuitePoint! Online Ordering Now) empowers retailers with a comprehensive online food ordering system for convenient and contactless transactions.
Boost the Retail Experience
Drive engagement and safety with mobile ordering, self-managed accounts, and loyalty rewards.
Promote
Endorse on-premises dining by accepting mobile orders and cashless payments.
Protect
Maintain a safe retail operation through contactless food ordering.
Empower
Permit staff to self-manage various charge accounts (like payroll deduction, gift cards, and declining balances).
Incentivize
Reward patrons with a loyalty program.
Enhanced Transactions
View menus from participating retail locations
Place orders for the current meal period or schedule in advance
Offers password-protected login with customer data encryption
Add payroll terms and conditions acceptance to the enrollment process
Provides order confirmations with the estimated time of pick-up
Track and manage reward points, accrued benefits, and expiration dates
Stay ahead of the curve and scoop up the profits with SPOON’s interactive online food ordering software – a smarter, safer way to serve your customers.
By using SuitePoint! and SPOON, I was able to analyze staff wait times in the cafeteria, inventory, and the closed loop. Those insights helped me prove a cost savings in the future.
Mindy Coolman, Food Service Director, Children’s Nebraska
From the Blog
Hospital Dining Reimagined
Modern hospitals are elevating their menus with fresh, restaurant-style meals, expanding beyond patients to serve staff and visitors—signaling a wider focus on wellness and quality service.
