2024 Prodigy Winners
2024 Prodigy Winners
We congratulate our customers honored in our three Prodigy categories:
Data Champion, Innovator, and Transformer
We congratulate our customers honored in our three Prodigy categories:
Data Champion, Innovator, and Transformer
data champion
River’s Edge Hospital
Congratulations to River’s Edge Hospital in St. Peter, MN, our 2024 Data Champion Winner! A Computrition customer since 2019, their Food and Nutrition Services team has used automation to improve the management of inventory for certain units.
Previously, the process involved using paper spreadsheets and handwritten entries, which were subsequently filed without appropriate departmental billing for the food products consumed. As a result, the Food and Nutrition Service department absorbed 100% of those costs.
Manager Nichole Picotte saw the potential Hospitality Suite’s Foodservice Operations Management module offered to streamline the floor stock inventory process.
Previously, the process involved using paper spreadsheets and handwritten entries, which were subsequently filed without appropriate departmental billing for the food products consumed. As a result, the Food and Nutrition Service department absorbed 100% of those costs.
Manager Nichole Picotte saw the potential Hospitality Suite’s Foodservice Operations Management module offered to streamline the floor stock inventory process.
- Created and implemented requisitions.
- Streamlined inventory, updated par levels, and accurately calculated food costs for stocked items.
- Generated accurate reports to submit to the finance department to allocate the food costs to the respective departments.
- Achieved efficient processes and reduced food costs.
- Achieved $30,510 savings in food consumption budget in the first year of implementation.
innovator
Halton Healthcare Services
Well done to Halton Healthcare, based in Oakville, Ontario (Canada), for earning the Prodigy Innovator award!
Halton Healthcare is comprised of three community hospitals (Georgetown Hospital, Milton District Hospital, and Oakville Trafalgar Memorial Hospital).
These hospitals care for over 350,000 residents and deliver over half a million patient meals annually. Dedicated to offering “exemplary patient experiences, always” by embracing technology, the Food Service department has enhanced operational efficiency, minimized waste, and ensured patient meal safety since automating with Computrition in 1999.
Tray inMotion Elite
- Provided timely and accurate meal delivery to patients, along with real-time tray tracking data.
- Maintained a 95th percentile satisfaction score for their Room Service model.
- Reduced the risk of errors in tray delivery with verification through wristband scanning.
- Used reports to confirm targeted meal delivery times in Room Service and verified the patient scanning processes with tray delivery staff.
- Received an Accreditation Canada Leading Practice Award for utilizing innovative technology to ensure accuracy, efficiency, and patient safety in meal services.
- Used dashboards to track average delivery times, employee efficiency, and delivery status in real-time.
- Identified gaps and bottlenecks in the delivery process and measured speed of service.
- Utilized the dashboard for conducting staff performance reviews and tracking the total number of meals delivered.
- Reduced late trays from an average of 15-20 to 2-3 per meal!
- Improved average delivery time for assembly to delivery from 35-40 minutes to 20-30 minutes.
- Utilized requisition lists with par levels to obtain accurate floor stock inventory.
- Generated monthly reports by dedicated cost center, detailing the total stock remaining on each unit.
- Achieved time savings, ensured data accuracy, and provided current costing information for finance to bill each unit appropriately.
- Saved 60 hours per month in manual entry (cost savings of $2,000 per month/$24,000 annually).
transformer
Torrance Memorial Medical Center
This year’s Prodigy Transformer award goes to Torrance Memorial Medical Center, in Torrance, CA.
Torrance’s goal was to adopt the IDDSI framework to provide patient safety and prevent illness, aspiration pneumonia, and malnutrition. It required standardization to reduce the risk of choking and improve quality of care.
Torrance’s goal was to adopt the IDDSI framework to provide patient safety and prevent illness, aspiration pneumonia, and malnutrition. It required standardization to reduce the risk of choking and improve quality of care.
- Experienced a seamless IDDSI implementation with external and internal support, including Computrition’s ARM and Support teams, other Computrition customers, and an interdisciplinary team consisting of dietitians, speech therapists, food service employees, nursing, and IT.
- Achieved clearer and more structured definitions for dysphagia diets as a result of implementing IDDSI. Enhanced the training provided to new and current cooks with the use of clear instructions in the recipes.
- Used the software to update diet names, restrictions, menus, and nutrient analyses to appropriately reflect the new IDDSI process.
- Leveraged experience to assist other facilities in achieving a smoother transition to IDDSI.