computrition's
prodigy award
Computrition’s Prodigy Award is designed to recognize and showcase customers
who demonstrate innovative and successful use of our products and solutions,
improving financial and operational performance in foodservice.
Computrition’s Prodigy Award is designed to recognize and showcase customers who
demonstrate innovative and successful use of our products and solutions, improving financial
and operational performance in foodservice.
With the onset of the COVID-19 pandemic, foodservice operators have been faced with unique
challenges to adjust their regular routines to safeguard patrons’ and employees’ well-being.
With the onset of the COVID-19 pandemic, foodservice operators have been faced with unique
challenges to adjust their regular routines to safeguard patrons’ and employees’ well-being.
With the onset of the COVID-19 pandemic, foodservice operators have been faced with unique challenges to adjust their regular routines to safeguard patrons’ and employees’ well-being.
As part of this year’s contest, we requested sharing creative workflows or unique
usage of our software that helped your team navigate through this pandemic. We were
pleased to receive entries from various industries ranging from healthcare to higher
education to corrections. We are very proud of all the participants who shared how our
solutions allowed them to take the appropriate measures to minimize risk.
We congratulate all of our foodservice HEROES!
Below are the winners of the 2020 Prodigy Award contest.
As part of this year’s contest, we requested sharing creative workflows or unique usage of our software
that helped your team navigate through this pandemic. We were pleased to receive entries from various
industries ranging from healthcare to higher education to corrections. We are very proud of all the
participants who shared how our solutions allowed them to take the appropriate measures
to minimize risk.
We congratulate all of our foodservice HEROES!
As part of this year’s contest, we requested sharing creative workflows or unique usage of our software that helped your team navigate through this pandemic. We were pleased to receive entries from various industries ranging from healthcare to higher education to corrections. We are very proud of all the participants who shared how our solutions allowed them to take the appropriate measures to minimize risk.
We congratulate all of our foodservice HEROES!
first place
Parkland Health and Hospital System
Parkland demonstrated strengths in all four of our pillars of automation:
Parkland was able to achieve operational efficiency by verifying two patient identifiers with Tray InMotion barcode scanning, as well as tracking meal delivery times and improving staff productivity. They were able to streamline processes such as data redundancy, repetitive processes, hand-off errors, and they eliminated idle time staff faced when using paper menus.
The use of TouchPoint Dining to preview menus provided patients with an educational opportunity to understand the nutritional value of their meals before ordering. Interaction between patients and meal attendants enhanced the patient experience as meal selections were made in “real- time,” using Bedside Connect, based on the patient’s preferences and restrictions, as opposed to prior use of paper menus when substitutions were made unknowingly, resulting in unhappy patients.
Parkland boosted employee satisfaction by offering a streamlined workflow with SuitePoint! POS, resulting in faster transaction times.
The use of Special Services in Computrition’s NCM module allowed Parkland to identify and safely deliver trays to patients that tested positive for COVID-19. These patients are assigned a specific Special Service, notating caution during delivery. The Special Service report is run daily for COVID-19 positive patients and their respective tray tickets are printed separately on colored paper so that staff can easily identify which trays required extra safety measures prior to delivery.
Tray InMotion allowed staff to verify that the tray is delivered to the right patient and that the diet order did not change, reducing the risk of error.
Congratulations to Parkland Health and Hospital System for being our honorary winner and foodservice HERO!
Second place
Central Washington University Dining
We are happy to award second place to Central Washington University Dining (CWU), located in Ellensburg, WA. In the Fall, CWU’s Dining Service began reforming their dining program by bringing in a new dining director. Considering this, they updated the information in their system to increase accuracy and efficiency. Over 2,500 recipes were edited for consistency, along with 2,000 product options.
Editing text within a recipe helps staff provide vital information, such as common allergens in food, to customers. CWU has also updated vendor, product, and pricing information in the system for data accuracy and prepare for future use of nutritional information displays to enhance the customer experience.
By keeping their data clean, CWU has found that their menu costing is more accurate, and that revising their forecasting processes has resulted in making data-driven business decisions!
During the COVID-19 pandemic, the closure of units resulted in a surplus of product that would spoil or need to be donated. They easily set up cost centers to accurately monitor food donations and disposal. The reporting helped track more than $7540 in donations. CWU plans to expand this practice of tracking waste and spoilage at each unit.
Congratulations to Central Washington University Dining on their win for expanding on the use of Hospitality Suite to make data-driven decisions and increase accuracy hospital-wide! You are a true foodservice HERO!
drawing winner
UNC Healthcare
UNC Healthcare, consisting of three hospitals (UNC Medical Center, UNC Hillsborough, and UNC Chatham), located in North Carolina, improved patient safety using Tray InMotion (TIM) in conjunction with Special Services.
During the COVID-19 pandemic, UNC Hospitals used TIM to capture timestamps for insulin administration to be tracked across all entities, enhancing patient care.
Congratulations to UNC Healthcare for using TIM and the Special Services feature to improve patient care, optimize meal service standards, and strengthen your team; you are our foodservice HEROES!