Introduction

Bedside Connect and Room Service Connect are browser-based applications that allow you to use a touch screen application to select patrons and enter their meal choices while also allowing for full mouse and keyboard capability. While both applications can run on a PC or a mobile device, BC is designed to be run on a tablet for primary use at the bedside while RSC is designed to be run on a PC for primary use in a call center or diet office.

While both Connect products offer functionality similar to that seen in Hospitality Suite (HS), each was designed to simplify the menu selection process by offering a simpler menu entry method and providing additional patron-related information on the menu selection screen.

With Bedside Connect and Room Service Connect you can:

• Select patron and enter their meal selections, including:
  • Request menu items not offered on the patron menu
  • Adjust portion sizes
  • View nutrients for the meal
  • Add a comment for the meal or a menu item   This feature is available with the Room Service module.
• View Special Services
• View and edit a patron's staff notes, language, or religion
• View meal nutrients and exchanges, as well as total daily nutrient information for a patron, and see updates to meal exchanges as selections are made
• View and edit a patron's likes, dislikes, and allergies (LDAs) and see flagged menu selections based on those LDAs
• View tray and diet order history for a patron
• Print kitchen tickets for a patron's meal   This feature is available with the Room Service module.
• Schedule an advance delivery time for a patron's meal   This feature is available with the Room Service module.
• View delivery status for a patron's meal   This feature is available with the Tray InMotion module.
• Add guest trays and additional trays for a patron
• View important alerts for patron events such as new admits, room transfers, diet order changes, new allergies, and more.

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