Hospital Point
of Sale Software

Elevate Hospital Retail With
an Integrated POS System

Elevate Hospital Retail With an Integrated POS System

SUITEPOINT! POINT-OF-SALE (SP! POS)

SP! POS SNAPSHOT

 

RESPONSIBILITIES

Streamline retail services for staff
and patrons

Promote on-premise dining

Capture retail revenue

 

PAIN POINTS SOLVED

Integration with foodservice software

Limited payment options

Poor forecasting

Data breaches

 

SP! POS HELPS YOU

Better connect food and retail services

Perform dynamic retail analysis
through enterprise reports

Ensure fast throughput

Provide secure retail transactions

Retail foodservice is a booming area of a hospital, but retailers in this industry often lack a point-of-sale software system suitable for their environments. Such a system improves transaction processes and integrates with a back-of-the-house foodservice system, making
forecasting and reporting less complicated and less costly. Without complete operational data, it is difficult to
measure something meaningful, such as which menu items generate the most sales.

Retail foodservice is a booming area of a hospital, but retailers in this industry often lack a point of sale software system suitable for their environments. Such a system improves transaction processes and integrates with a back-of-the-house foodservice system, making
forecasting and reporting less complicated and less costly. Without complete operational data, it is difficult to
measure something meaningful, such as which menu items generate the most sales.

Consequently, a lack of data can negatively impact production, and food waste will affect an operation’s bottom line.
What’s more, sustaining the additional servers and staff required to maintain several systems will also
result in unnecessary spend. What can help a hospital is incorporating a fully integrated POS
system into retail areas to benefit both retailer operators and patrons.

Consequently, a lack of data can negatively impact production, and food waste will affect an operation’s bottom line.
What’s more, sustaining the additional servers and staff required to maintain several systems will also
result in unnecessary spend. What can help a hospital is incorporating a fully integrated POS
system into retail areas to benefit both retailer operators and patrons.

Designed especially for hospital retail operations, Computrition’s
SuitePoint! POS system, enables retail operators to seamlessly:

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INTEGRATE FOODSERVICE
AND RETAIL DATA

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GENERATE ENTERPRISE
RETAIL REPORTS

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OFFER PATRONS
SEVERAL PAYMENT OPTIONS

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INCORPORATE ONLINE RETAIL ORDERING

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ENHANCE
TRANSACTIONAL
SECURITY

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COMMUNICATE NUTRITIONAL
DATA ON RECEIPTS

Streamline Retail Transactions

For retail environments, throughput can determine whether employees eat on-premises or go elsewhere. Considering their limited time for breaks, implementing features like payroll deduction will accelerate retail lines, and the ease of use for payments will drive sales and help create recurring customers. Whether you are checking out at the hospital cafeteria or gift shop, this POS system offers multiple payment options to make purchases more efficient. These options include cash, credit, discounts, coupons, declining balances, employee payroll deduction, and pay plans for splitting larger purchases over time.

To further enhance the retail experience, operators can provide staff with an online ordering solution for safe and efficient retail transactions to help employees stay fueled throughout their fast-paced workday. Additionally, retail account management and rewards features within the ordering system take the retail experience to the next level by encouraging onsite dining and elevating the retail service for customers. Since these components all share one database, any account and rewards information can be verified in SuitePoint!.

DYNAMIC REPORTING

Integration with a back-of-the-house software system allows retail operators to generate transaction reports of items sold and post-meal counts for smarter forecasting and tighter control of inventory.

Likewise, the robust reporting features available in SuitePoint! give retailers the tools to better analyze key areas of focus such as sales per meal period (identify peak times and staffing needs), sales per location (which areas are doing well or need improvement), popular payment types, top-selling items, and much more. Thereby providing retail staff with an essential business resource to assess operational performance and make data-driven decisions.

53% OF
FOOD WASTE IS FROM OVERPRODUCTION.

Leanpath
Food Waste Prevention

Protecting Patrons

With the retail and food & beverage industries making up the largest share of data breaches in North America, retail operations must prioritize effective credit card protection. Providing the highest level of security for all departments of a hospital, including retail services, is crucial. With a powerful hospital POS system, operators can safeguard patron information during retail transactions. Through endpoint encryption with Verifone, SuitePoint! protects confidential customer information to give both patrons and retail operators peace of mind when dining in-house.

Hospital-Wide Safety

While patient care is the top priority for hospitals, serving the dietary needs of hospital employees and guests is just as necessary. Prioritizing non-patient satisfaction also represents a significant revenue and customer service opportunity - an opportunity that only increases when hospital-wide satisfaction is considered.

With the prevalence of food allergies, retail operators must take a proactive approach to communicate all ingredients and allergen information whenever possible. SuitePoint! Point-of-Sale allows operators to easily add nutrient information to printed receipts as an additional safety measure to help patrons verify any dietary restrictions and food allergies prior to consumption.

system essentials

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Browser-based application
for dynamic retail management

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Enterprise reporting for
operation-wide analysis

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User-friendly front end
touch screen with
customizable interface

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Endpoint encryption with
Verifone credit card processing

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EMV pin and
chip ready

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Payment method variety:
cash, credit, discounts,
coupons, declining balance,
employee payroll deduction,
and pay plan

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Integration with
Foodservice Operations
Management
for seamless
data capture

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Nutrient information
displayed on receipts and
digital menu boards

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Local data storage on register
for stand-alone mode in case of network outage

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Partnership with POS-X,
robust hardware suitable
for foodservice marketplace
with 5-year warranty

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Dedicated retail
customer support
team

optimized outcome

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Improved data management

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Increased line throughput

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Reduced overproduction and waste

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Encrypted customer information

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Engaged and empowered patrons

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Retail revenue generation

see it in action

Take a look at additional resources to find out how your hospital can optimize the retail environment
with this integrated point-of-sale software solution, producing the highest levels of: